999cv Privacy Policy

2.1 Information You Provide Directly

We collect the following information during account registration and use of our Services:

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• Residential address
• National ID (NID) or passport details (for identity verification)
• Payment-related information (such as bKash, Nagad, Rocket, or bank account details)
• Username and password (securely encrypted)

2.2 Automatically Collected Information

The following information may be collected automatically when you use our Services:

• IP address and device information
• Browser type and operating system
• Website browsing activity and page visit history
• Login time, session duration, and activity logs
• Information obtained from cookies and similar tracking technologies
• Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases we may receive information about you from legitimate third-party sources, such as:

• Payment processing services (for transaction verification purposes)
• Identity verification services
• Fraud prevention and risk assessment services
• Government databases (for age and identity verification where required)

4.1 Who We Share Information With

999cv does not sell your personal information. However, we may share information with third parties in the following limited circumstances:

• Service Providers: Trusted partners who handle payment processing (bKash, Nagad, Rocket, banks), identity verification, and IT infrastructure management — under contract only.
• Law Enforcement Agencies: Providing information to competent authorities in compliance with legal directions or obligations.
• Fraud Prevention Agencies: To maintain platform security and ensure fair play.
• Business Changes: In the event of a merger, acquisition, or asset transfer, users will be notified in advance.

4.2 International Data Transfers

Your information may be stored or processed outside Bangladesh as required to operate our Services. In such cases, we ensure that the receiving party maintains adequate data protection standards and that the transfer is completed through secure contractual arrangements.

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required to comply with legal obligations. General retention guidelines are as follows:

• Active Account Data: For as long as the account remains active and beyond that as required by legal obligations.
• Financial Transaction Records: For an extended period in accordance with applicable legal and regulatory requirements.
• Communication Records: Customer support history for the purpose of maintaining service quality.
• Inactive Accounts: Accounts that remain inactive for an extended period may be reviewed and closed.

Even after an account is closed, some information may be retained for a specified period to meet our legal obligations.

999cv maintains both technical and organisational security measures to protect your personal information. Our protective measures include:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL/TLS technology.
• Password Protection: All passwords are stored securely using strong hashing algorithms.
• Access Controls: Only authorised staff may access personal information, and only to the extent required for their specific role.
• Regular Security Audits: Our systems are tested through regular security audits.
• Data Minimisation Policy: We collect only the information that is necessary.
• Trained Staff: All our staff are trained in data privacy and security.

While we take the highest security measures, it is not possible to guarantee that transmitting information over the internet is completely secure. You are responsible for keeping your account password confidential.

Our website may contain links to or integrations with third-party services such as payment gateways or game providers. These third parties have their own privacy policies and we are not responsible for how they collect or use information.

We encourage you to review the privacy policy of any third-party service before using it. 999cv is only responsible for data protection on its own platform.