999cv Terms and Conditions
Please read these terms and conditions carefully before using the 999cv platform. By accessing the platform, you are considered to have agreed to these terms.
Table of Contents
- 1. Introduction and Definitions
- 2. Eligibility and Age Requirements
- 3. Account Registration
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gameplay Rules
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Data and Privacy
- 10. Limitation of Liability
- 11. Account Suspension and Closure
- 12. Dispute Resolution
- 13. Changes to Terms
- 14. Contact
Introduction and Definitions
These terms and conditions (hereinafter "Terms") form a legal agreement between the 999cv platform and its users. 999cv is an online betting and casino platform that provides cricket betting, slot games, live casino and other gaming services to users in Bangladesh.
The key terms used in these Terms are defined as follows:
- "Platform" refers to the 999cv website, mobile application and all related services.
- "User" or "Member" refers to any person registered on the platform.
- "Account" refers to each user's personal registered profile.
- "Wagering Requirement" refers to the obligation to place a specified amount in bets before bonus funds can be withdrawn.
- "BDT / ৳ / Taka" refers to the Bangladeshi Taka, which is the only accepted currency on this platform.
Eligibility and Age Requirements
The following eligibility requirements must be met to participate on the 999cv platform:
- Users must be at least 21 years of age or older. Use of the platform by minors is strictly prohibited.
- Users must be a legal citizen or resident of Bangladesh.
- Only one account per person is permitted.
- Users must participate on the platform voluntarily and in a sound state of mind.
- Professional players, team managers or individuals with a conflict of interest related to betting may not place bets on the relevant events.
999cv may request age verification documents at any time. 999cv reserves the right to suspend an account and its funds until age or identity has been verified.
Account Registration and Management
3.1 Registration Process
To open an account with 999cv, users must provide accurate and complete information. 999cv reserves the right to cancel an account and forfeit any deposited funds if registration is completed with false, incomplete or misleading information.
3.2 Password and Security
Each member is responsible for keeping their login credentials (username and password) confidential. Use a strong password and change it regularly to prevent unauthorized access to your account. You are responsible for all activity carried out through your account.
3.3 Identity Verification (KYC)
999cv follows an identity verification process to ensure a safe and transparent service. A copy of a national ID card or passport may be requested before large withdrawals. This process applies for the protection of all users.
- Operating multiple accounts from a single device or IP address is prohibited.
- Accounts may not be transferred or sold to another person.
- Any changes to registration information must be reported to 999cv immediately.
Deposits and Withdrawals
4.1 Deposit Terms
The following payment methods are accepted for depositing funds into 999cv: bKash, Nagad, Rocket and bank transfer.
- Minimum deposit amount: ৳200 (for each method).
- Only payment methods registered in your own name may be used.
- Deposits made through a third party are strictly prohibited.
- If a technical issue occurs during a deposit, contact the support team immediately.
4.2 Withdrawal Terms
To withdraw winnings and funds:
- Minimum withdrawal amount: ৳1,000.
- Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals may be delayed if identity verification has not been completed.
- 999cv reserves the right to suspend withdrawals while investigating suspicious activity.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit up to ৳5,000. This bonus is subject to a 20x wagering requirement.
- After receiving the bonus, you must wager 20 times the bonus amount.
- For example: if you receive a ৳5,000 bonus, ৳100,000 in bets is required before withdrawal.
- The wagering requirement must be met within 30 days of receiving the bonus.
- Each member is entitled to the welcome bonus once only.
5.2 Ongoing Promotions
999cv regularly offers various promotional offers. Each offer has its own terms and conditions, which are detailed on the offers page. General terms:
- A promotion cannot be claimed from more than one account.
- Bonus funds cannot be used to earn another bonus.
- 999cv reserves the right to change, suspend or cancel any promotion at any time.
- In cases of promotion abuse, the bonus and any associated winnings will be voided.
5.3 VIP Program
Active members can join the 999cv VIP program. There are five tiers: Bronze, Silver, Gold, Platinum and Diamond. Members can move up to higher tiers through regular play, and each tier comes with various benefits including weekly cashback. 999cv reserves the right to change VIP benefits.
Gameplay Rules
6.1 General Gaming Rules
All games on 999cv are provided by third-party providers (such as Pragmatic Play, JILI, PG Soft, Evolution Gaming, Spribe). The rules for each game can be found within the game itself.
- Game outcomes are determined by a Random Number Generator (RNG).
- 999cv is not obligated to provide compensation if a game is interrupted due to a technical error.
- Winnings obtained by exploiting vulnerabilities or errors in game software will be considered void.
6.2 Betting Limits
Specific minimum and maximum betting limits are set for each game and event. Check the relevant game rules before placing bets. 999cv reserves the right to change betting limits in special circumstances.
Prohibited Activities
The following activities are strictly prohibited on the 999cv platform:
- Fraud and Manipulation: Any form of cheating, software manipulation, use of bots or automated playing tools.
- Money Laundering: Using the platform to clean money from illegal sources.
- Multiple Accounts: Creating and operating more than one account by the same person.
- Bonus Abuse: Claiming bonuses without meeting the bonus terms or through fraudulent means.
- Account Sharing: Sharing your account credentials with others or allowing a third party to use your account.
- Match Fixing: Attempting to influence the outcome of any sporting event.
- Abusive Language: Misconduct or threats directed at support staff.
If any of the above activities are detected, 999cv may close the account without notice and forfeit the associated funds and winnings. Legal action may also be taken if necessary.
Responsible Gaming
999cv believes that gaming is a form of entertainment and should never be considered a source of income. We encourage all members to play responsibly.
- Set a weekly or monthly budget for yourself and stick to it.
- It is best not to chase losses in an attempt to recover money already lost.
- If you feel that gaming is having a negative impact on your life, take a break right away.
- Contact the support team to set up self-exclusion or deposit limits on your account.
For more information on responsible gaming, visit our Responsible Gaming page.
Data Collection and Privacy
999cv places the highest importance on protecting members' personal information. Our platform uses SSL encryption technology to keep all data secure.
- Information provided at the time of registration is used solely for the purpose of providing services and verifying identity.
- 999cv never sells or transfers members' personal information to third parties.
- Information may be provided to authorities when required by legal obligations or investigations.
- Cookies and tracking technologies are used to improve the user experience.
To learn about our full privacy policy, please read the Privacy Policy page.
Limitation of Liability
999cv is not liable for:
- Losses caused by internet disconnection or technical failures.
- Losses caused by user negligence or the actions of a third party.
- Missed opportunities during unexpected server downtime or maintenance.
- Financial losses resulting from a user's own gaming decisions.
In any circumstance, 999cv's maximum liability will be limited to the amount of the relevant transaction. 999cv is not liable for indirect, incidental or consequential losses.
Account Suspension and Closure
11.1 Closure by 999cv
999cv reserves the right to temporarily suspend or permanently close an account in the following circumstances:
- For violating any clause of these terms and conditions.
- Upon evidence of fraud or fraudulent activity.
- If account information is proven to be false.
- Upon instruction from law enforcement agencies.
11.2 Closed by the User
If you wish to close your account at any time, email [email protected]. Any valid funds should be withdrawn before closing the account. Bonus funds with incomplete wagering requirements will not be refunded.
Dispute Resolution
If you have any dispute or complaint, please contact our support team first. 999cv strives to resolve all complaints fairly and in a timely manner.
- An initial response will be provided within 7 business days of submitting a complaint.
- Complex matters may take up to 30 business days to resolve.
- In the case of disputes regarding game results, the game provider's logs will be considered final evidence.
- The relevant account may be temporarily suspended during an ongoing dispute.
Email us for support: [email protected] — or contact us via 24/7 live chat in Bengali.
Changes to Terms
999cv reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified by email or on the platform for significant changes.
- Continued use of the platform after any changes will be considered as acceptance of the new terms.
- Updated terms will be published on this page and the "Last Updated" date will change.
- You are advised to check this page regularly.
Contact
For any questions or matters regarding these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: 24 hours, 7 days, in Bengali
For more information, visit our FAQ page or read About Us.